Terms & Conditions

Welcome to PrimeStarz. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, services, or engaging with our team, you agree to be bound by these Terms. If you do not agree with any part, please discontinue use immediately.


1. Introduction

PrimeStarz is a digital agency offering services including but not limited to branding, design, web/app development, digital marketing, and content creation. These Terms apply to all clients, visitors, and users of our platform or services.


2. Services

We offer digital solutions tailored to individual business needs. The scope, timeline, and cost of each service will be defined in individual proposals or contracts. PrimeStarz reserves the right to refuse service or terminate ongoing projects in the case of breach of terms, abuse, or violation of our policies.


3. Client Responsibilities

By working with us, clients agree to:

  • Provide accurate information and assets needed for the project.

  • Make timely payments as agreed in the service proposal.

  • Review and approve work within agreed timelines.

  • Not misuse, replicate, or resell any part of the work without prior consent.


4. Payments & Refunds

  • All payments must be made in accordance with the agreed project milestones or subscription plan.

  • Refunds are only issued if PrimeStarz fails to deliver services as outlined in a signed agreement, and only after reviewing the case.

  • Partial refunds, if any, are provided at the sole discretion of PrimeStarz.


5. Intellectual Property

  • Upon full payment, clients hold the rights to the final deliverables (excluding third-party resources).

  • PrimeStarz retains the right to display completed work in our portfolio unless a signed NDA prevents us from doing so.


6. Revisions & Delivery

  • Each project includes a specific number of revisions unless otherwise stated.

  • Additional revisions may be charged separately.

  • Final files will be delivered in agreed formats upon project completion and full payment.


7. Third-Party Services

We may integrate or use third-party tools, APIs, software, or platforms. PrimeStarz is not responsible for errors or disruptions caused by such third-party providers.


8. Confidentiality

All information shared with PrimeStarz is treated as confidential and used solely for the purpose of delivering services unless agreed otherwise.


9. Limitation of Liability

PrimeStarz shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our services or website. We provide services “as is” without warranties of any kind.


10. Termination

We reserve the right to terminate any client relationship due to breach of agreement, abuse, or unethical conduct. Any pending dues must be settled before termination.


11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of [Insert Jurisdiction, e.g., the State of Georgia, USA], and you submit to the exclusive jurisdiction of its courts.


12. Changes to Terms

PrimeStarz reserves the right to modify these Terms at any time. Updates will be reflected on this page. Continued use of our website or services after changes implies acceptance.

Empowering brands through innovative design, development, and marketing. Where vision meets performance.

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